FAQ
Frequently Asked Questions
Everything you need to know about Astomania GLOW 4D
Product & Safety
Yes. Astomania GLOW 4D uses non-invasive NIR and LED light therapy widely recognized in dermatology. It can be safely used 3 to 5 times a week for long-term results.
Most users notice improvements in brightness, fine lines, and firmness after 2 to 4 weeks of consistent use. Deeper changes such as reduced sagging typically appear in 6 to 8 weeks.
No. A built-in magnetic ice-cooling system keeps the experience calm and comfortable, often described as cool and spa-like.
Most sensitive-skin users can use it safely, especially with the cooling module. Start with shorter 5 to 10 minute sessions, 2 to 3 times a week, and consult a doctor first if you have a severe skin condition.
Yes. Astomania GLOW 4D uses FDA-cleared LED technology intended for cosmetic skincare purposes.
Using the Mask
Choose Red Light for brightening and tone, Dual NIR for deeper repair, or Cooling to calm redness after use. You can switch modes depending on what your skin needs that day.
Most sessions run about 10 minutes. Since it is fully wireless, you can move around, read, or relax while it works.
Up to 120 minutes of use per full charge, which is roughly 10 to 12 sessions depending on the mode used.
Wipe the interior gently with a soft, dry or slightly damp cloth after each use. Avoid submerging it in water or using harsh cleaning solutions.
Orders, Shipping & Returns
We offer free shipping on every Astomania order.
Orders are processed within 1 to 3 business days, then typically arrive within 5 to 10 business days domestically, or 10 to 20 business days internationally.
You are covered by our 90-day guarantee. If it is not right for your skin, contact us within 90 days of delivery for a full refund.
Email service@astomania.com with your order number and we will send you return instructions.
Yes, we ship worldwide. International orders may be subject to customs fees or import duties determined by your country, which are the responsibility of the customer.